DownToEarthShoesis part of theShoesToOrdergroup of websites. DownToEarthShoes is a brand specific website that specializes in Earth Shoes Brand comfort footwear. We know shoes, and we are here to help you we offer:

• Telephone Sales and Service Team
• E-Mail Support (allow 1 business day)
• Order-by-Mail (allow 2-4 business days from date of receipt)

About our Service Center

• Our call center is open from the hours of 9am to 5pm Eastern Standard Time.
• Our staff is comprised of professionally trained and accredited footwear specialists. They have spent years in the footwear and orthopedic industries serving clients face-to-face.
• Our team has been trained in shoe fitting, foot anatomy, gait, materials, orthotic fabrication and fitting, pedorthics, shoe construction, and of course fashion.
• We do not out-source our phone support to an unknowledgeable third party call center. We are committed to service beyond simply reading you a catalog.
• Phone: (866) 992-9977

Our Customer Service E-Mail Address:

CS@DownToEarthShoes.com(Placing orders, product questions, Availability)

CLICK HERE for information regarding Returns & Exchanges.